How to reach us
Email support@eastvoy.com and include the basics so we can help faster:
- Your business name
- Your current phone setup
- What Eastvoy should do when you miss a call
- Your hours, location, and booking preference
Support
Setup help, support, and common questions
Need help deciding whether Eastvoy fits your business, setting up call forwarding, or deciding how booking should work? Start here.
Who Eastvoy is best for
Businesses that already get calls, already lose some of them, and want a faster first response without hiring another full-time person first.
Not for 911 or life-threatening emergencies.
Eastvoy is a business communication and booking tool, not an emergency-response service.
Do I need a new phone number?
No. The first version can work with call forwarding or a dedicated number that sits behind your main number.
Can Eastvoy book appointments?
Yes. The safe first version is booking links, callback requests, or tentative holds based on your settings.
Does it work after hours?
Yes. After-hours behavior can be different from open-hours behavior so callers still get a response without the business pretending someone is live.
Can callers opt out of texts?
Yes. Eastvoy needs to support clear opt-out behavior for SMS and keep that handling visible.
Can Eastvoy give prices?
It should not invent or promise pricing unless that rule is explicitly set by the business.
Can it work for any business?
Yes. The brand is broad. The best fit is anywhere the phone drives real lead flow or booking activity.