Do I need to replace my phone system?
No. The simplest start is call forwarding or missed-call routing. You can test Eastvoy without rebuilding your whole setup.
FAQ
Questions businesses ask before they trust a receptionist tool with live leads.
The answers below are written plainly on purpose. Eastvoy is meant to help you recover missed calls, qualify the lead, and move the next step forward without turning into a giant phone-system migration.
Does Eastvoy answer every call?
It is built first for missed-call recovery. You can ring your business first. If nobody answers, Eastvoy steps in and keeps the lead moving.
Can it book appointments?
Yes. Eastvoy can send a booking link, request a callback, or support a tentative booking workflow depending on your setup.
Can it handle any business?
Yes. The broad category is businesses that rely on phone calls. The strongest fit is anywhere a missed call can turn into lost revenue or a lost appointment.
Will it quote prices?
No. Eastvoy should not invent pricing or promise work that has not been confirmed by the business.
What if the caller says it is urgent?
Urgent requests can be flagged and routed differently, but Eastvoy is not emergency services and should never be described that way.
Will callers know they are being texted automatically?
They will receive clear business-branded follow-up and can opt out of texts. The goal is fast response, not tricking anyone.
What does Eastvoy store?
Basic lead details, conversation events, booking status, and the information needed to keep the workflow moving. The exact storage and retention approach should stay lean.
Can I shut it off?
Yes. You stay in control of routing and can stop using the workflow if it does not fit your business.
How fast can it go live?
That depends on your routing and booking setup, but the goal is a simple pilot, not a long enterprise rollout.